海角社区

Branded workwear can now be ordered via the Agresso/Unit 4 PunchOut facility.

Steps to order via Arco PunchOut

Login to Agresso/Unit 4 and go to PunchOut

Select Arco from the suppliers available

Access the University approved list by selecting “Purchasing List” from the top navigation bar and then select “Decorated Uniform Workwear”

The approved list will open.

Select the product you would like to order

Choose “Decorated Products” from the radio buttons

The item will change from “Excluded” to “Core”

The system knows the decoration to apply e.g. the LU logo on the left breast of jackets, tax tabs to shorts and trousers etc.

Select the sizes you need and “Add to basket”

Complete the purchase as per normal PunchOut activity.

All orders should have the delivery address detailed in Unit 4 as follows before sending to Arco.

The name of the person that placed the order, the PO number and their School/Department name will be detailed on the delivery label on the outside of the box and on the delivery note within the box.

All orders will be batch delivered to the central Mailroom in the Herbert Manzoni Building, or the Reception Desk in London as per the delivery label detail.

Deliveries on the 海角社区 campus will be distributed to schools and departments on the scheduled rounds undertaken by our Post & Logistics team.

This will help to control the number of vans driving around campus and reduce the number of deliveries to your space.

All incoming parcels are logged to our Parcel Tracker system under the name of the recipient detailed on the parcel label. The system will send an email confirming receipt.

Turnaround is broken down into three different elements:

Supplier Production:

Standard turnaround is 2 weeks

If production is likely to exceed this window due to print complexity or order volume Arco will notify the person placing the order.

Brand Review and Approval:

All workwear requests for new products to be added to the catalogue will require a branding and quality check.

3 weeks should be allowed for this.

Design/Artwork Creation:

Our colleagues in the Brand and Creative Team can provide design support for logos and clothing artwork. Details of their services, and how to request support, are available in the menu on the right hand side of this page

All invoices will be emailed to Accounts.Payable@lboro.ac.uk and will detail the PO number raised for it in line with the University’s No Purchase Order, No Pay Policy

Invoices will not be paid if sent through any other route.

Orders will not and cannot be be paid for using credit card

All orders that are incorrect or faulty should be queried with Arco in the first instance using their online chat facility.

Continuing issues should be raised via print@lboro.ac.uk

Mandatory Contracts take a variety of forms, including higher education framework agreements and pre-agreed contracts. They have a different purchasing route depending on the nature of the product and the University’s operations. The routes are:

• In-house: Goods/services that are provided by a LU department
• Internally co-ordinated: Goods/services provided by an external supplier but managed via a LU department
• Supplier direct: The procurer will liaise directly with the supplier
• Supplier direct (eCatalogue): The procurer will select the goods/services from our bespoke catalogue using Agresso

We currently internally co-ordinate the supply of corporate workwear ensuring brand, quality and sustainability targets are met at all times. Through bulk purchasing we achieve significant savings on the products purchased by campus.

We take full ownership of the supplier relationship and all brand and quality approvals so that any issues that may arise can be dealt with swiftly and effectively whilst ensuring colleagues have a direct self-service route to products they need.

Arco have a wide range of own products that are quality approved by our in-house team and are quality matched to some of the higher market products we have previously paid for. As a result, we will get the same fit for purpose but at a reduced cost. We are managing this product review and selection process on the University’s behalf.

The list of products is based on the most frequently purchased items. Additional items can be requested by emailing print@lboro.ac.uk

Student t-shirts (purchased by them for activities, events and freshers) are available through the Branded Merchandise mandatory contract.

Schools and departments can discuss additional items for the catalogue with Arco direct, and all requests are quality and brand approved by Brand, Creative and Digital Production (BDCP) before they are added to the catalogue and made available for order.

Standard logo artwork has already been approved by BDCP.

At the point of order, schools and departments can request messaging content on new products. All requests will be reviewed by BDCP before anything is produced. This will affect turnaround time.

Arco has significant experience in suitability of products and branding methods. They will steer the University in this and as a result you may see items branded differently to the previous contract.

As branded evolves, the university will be updated to reflect this. Schools and departments should always visit the Brand Portal first for guidance on what is approved and what is not.

The university's environmental sustainability and development policy and event sustainability management system (ESMS) will strongly drive the approval decisions that BDCP make.